Our Privacy Policy
Auspicious Arts Incubator Privacy Policy
Who We Are and What This Policy Covers
We are Auspicious Arts Incubator, a not-for-profit incubator dedicated to helping artists thrive. We offer services including in-person mentoring, as well as online training, workshops, books, and a host of other ways in which we help artists create sustainable businesses from their creativity.
The privacy of our visitors is of extreme importance to us.
This Privacy Policy applies to information that we collect about you when you use our website/s, namely auspiciousartsincubator.org and associated sub-sites.
This privacy policy document outlines the types of personal information received and collected by our websites, how that information is used, and what choices you have with respect to that information.
Information We Collect
We only collect information about you if we have a reason to do so–for example, to provide our services, to communicate with you, or to make our services better. We collect information in three ways: if and when you provide information to us, automatically through operating our services, and from outside sources.
Information You Provide to Us
We collect information that you provide to us. The amount and type of information depends on the context and how we use the information. Here are some examples:
Basic Account Information: We ask for basic information like your name, email address, and password in order subscribe you to certain services, and to set you up in our learning and membership areas.
Transaction and Billing Information: If you buy something from us you will provide additional personal and payment information that is required to process the transaction and your payment, such as your name, credit card information, and contact information.
Communications with Us: You may also provide us information when you respond to surveys, questionnaires, communicate with our team in any way.
Information We Collect Automatically
We also collect some information automatically:
Log Information: We collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our services – for example, when you log into a course and complete a lesson, or update your subscription details.
Location Information: We may determine the approximate location of your device from your IP address. We collect and use this information to make sure you’re being offered services relevant to your area, and so that we can make decisions regarding the best way to contact you.
Information from Cookies & Other Technologies: We use cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for our services, as well as track and understand email campaign effectiveness and to deliver targeted ads.
How And Why We Use Information
Purposes for Using Information
We use information about you as mentioned above and for the purposes listed below:
To provide our services – for example, to set up and maintain your account or charge you for any of our paid services
- To further develop and improve our services
- To monitor and analyse trends and better understand how users interact with our services, which helps us improve our offerings
- To measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition
- To monitor and prevent any problems with our services, protect the security of our services and users, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of Auspicious Arts Incubator
- To communicate with you, for example through an email, about offers and promotions offered by us and any partners e think will be of interest to you, solicit your feedback, or keep you up to date on Auspicious Arts Incubator developments and our products
- To personalize your experience using our services, provide content recommendations, target our marketing messages to groups of our users (for example, those who attended a particular seminar), and serve relevant advertisements
Sharing Information
How We Share Information
We do not sell our users’ private personal information.
We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:
Subsidiaries, Employees, and Independent Contractors: We may disclose information about you to our subsidiaries, our employees, and individuals who are our independent contractors that need to know the information in order to help us provide our services or to process the information on our behalf. We require our subsidiaries, employees, and independent contractors to follow this Privacy Policy for personal information that we share with them.
Third Party Vendors and Processors: We may share information about you with third party vendors or processors who need to know information about you in order to provide their services to us, or to provide their services to you or your site. This group includes vendors that help us provide our Services to you (like payment providers that process your credit and debit card information, fraud prevention services that allow us to analyse fraudulent payment transactions, postal and email delivery services that help us stay in touch with you, customer chat and email support services that help us communicate with you, those that assist us with our marketing efforts (e.g. by providing tools for identifying a specific marketing target group or improving our marketing campaigns), and those that help us understand and enhance our Services (like analytics providers). We require vendors to agree to privacy commitments in order to share information with them. For more information on these vendors and processors see the Third Party Processors section below.
Legal Requests: We may disclose information about you in response to a subpoena, court order, or other governmental request.
To Protect Rights, Property, and Others: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Auspicious Arts Incubator, third parties, or the public at large.
Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that Auspicious Arts Incubator goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.
With Your Consent: We may share and disclose information with your consent or at your direction. For example, we may share your information with third parties with which you authorize us to do so.
Aggregated or De-Identified Information: We may share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our services.
How Long We Keep Information
We generally discard information about you when we no longer need the information for the purposes for which we collect and use it and we are not legally required to continue to keep it.
Security
While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our Services for potential vulnerabilities and attacks.
Auspicious Arts Incubator stores all data using industry standard security devices, such as firewalls and encryption protocols, to safeguard against unauthorized access to our data. We have put in place reasonable physical, electronic, and managerial procedures coupled with carefully developed security procedures to protect your information from loss, misuse or unauthorized alteration. When we ask for sensitive information, such as credit card numbers, we protect it through the use of the Secure Socket Layer (SSL) protocol which provides encryption during transmission. Our employees are trained to safeguard your information.
Your Choices & Your Rights
You have several choices available when it comes to information about you:
Limit the Information that You Provide: If you have an account with us, you can choose not to provide the optional account information, and transaction and billing information. Please keep in mind that if you do not provide this information, certain features of our services – for example, paid courses –may not be accessible.
Opt-Out of Electronic Communications: You may opt out of receiving promotional messages from us. Just follow the instructions in those messages. If you opt out of promotional messages, we may still send you other messages, like those about your account and legal notices.
Set Your Browser to Reject Cookies: You can usually choose to set your browser to remove or reject browser cookies before using our website, with the drawback that certain features of our website may not function properly without the aid of cookies.
Close Your Account: While we’d be very sad to see you go, if you no longer want to use our Services, you can request your account to be closed by contacting us via email. Please keep in mind that we may continue to retain your information after closing your account – for example, when that information is reasonably needed to comply with (or demonstrate our compliance with) legal obligations such as law enforcement requests, or reasonably needed for our legitimate business interests.
If your personal information changes or if you wish us to delete it from our records, you may correct, update or delete your information by emailing our team at aai@auspiciousartsincubator.org.
You have the right to;
- Withdraw your consent at any time
- Object to processing of your data
- Access your data
- Verify and seek rectification
- Restrict the processing of your data
- Have your Personal data deleted or otherwise removed (Under certain circumstances)
- Receive your data and have it transferred to another controller
- Lodge a complaint
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these affiliate sites.
Third Party Processors
Third party processors are other services that Auspicious Arts Incubator uses to function and operate as a business. Following are the links to the third party processors used by Auspicious Arts Incubator:
Active Campaign
Active Campaign is a marketing automation service and CRM which is used by us to facilitate our email newsletters and mailing lists. Information like your email address, name, location, customer history, and interest tags will be stored in Active Campaign upon purchase or when subscribing to our mailing lists.
For more information about how Active Campaign uses your data see their privacy policy at https://www.activecampaign.com/privacy-policy/.
Acuity
Acuity is a meeting scheduling tool that collects name, email addresses, and requested meeting times. Auspicious Arts Incubator uses Acuity to allow people to schedule watching webinar, and meeting with our staff and contractors. For more information about how Acuity uses your data see their privacy policy at https://acuityscheduling.com/privacy.php.
Facebook is a social network and advertising platform. We use Facebook to create public and private groups. There is also a Facebook tracking pixel installed on the Auspicious Arts Incubator website that collects information about visitors and customers that is sometimes used by us to deliver ads, and build lookalike audiences for advertising.
Facebook Comments
Facebook Comments is a content commenting service enabling the user to leave comments and share them on the Facebook platform.
For more information about how Facebook uses your data see their privacy policy at https://www.facebook.com/policy.php.
Google Analytics
Google Analytics is a data gathering and reporting service which is utilized to help us understand how our websites are being used so we can improve our user experiences. Google Analytics will set cookies in your browser and read pre-existing cookies.
Information about what data is collected by Google and how Google uses that data can be found at https://www.google.com/policies/privacy/partners/.
Unbounce
Unbounce is a landing page builder used to create landing pages, opt in pages and email sign up forms. Auspicious Arts Incubator uses the Unbounce technology for the purpose of delivering requested materials, marketing messages, and sales related activities. For more information about how Unbounce handles this data see their privacy policy at https://unbounce.com/privacy/ .
PayPal
PayPal is a credit card and online payments processing. During ecommerce transactions your name, email address, and billing address will be sent to PayPal to validate your purchases and prevent against fraud. For more information about how PayPal uses this data see their privacy policy at https://www.paypal.com/us/webapps/mpp/ua/useragreement-full.
Stripe
Stripe is a credit card payment processor. During ecommerce transactions your name, email address, and billing address will be sent to Stripe to validate your purchases and prevent against fraud. For more information about how Stripe uses this data see their privacy policy at https://stripe.com/us/privacy.
Braintree
Braintree is a credit card payment processor. During ecommerce transactions your name, email address, and billing address will be sent to Stripe to validate your purchases and prevent against fraud. For more information about how Stripe uses this data see their privacy policy at https://www.braintreepayments.com/en-au/legal/braintree-privacy-policy.
Zoom
Zoom is an online virtual meeting and webinar platform. We use Zoom to conduct private and group meetings for the purpose of answering presales questions and conducting class discussions. Zoom is also used to record webinars and podcast interviews. Rarely, Zoom group discussions require registration and collect user name, email address, and attendance information. For more information about how Zoom uses this data see their privacy policy at https://zoom.us/privacy.
How to Reach Us
If you have a question about this Privacy Policy, or you would like to contact us about any of the rights mentioned in the Your Rights section above, please contact us.
Creative Commons Sharealike License
Portions of this document have been taken from the Automattic Privacy Policy made available under a Creative Commons Sharealike license.
Changes to this Privacy Policy
Our Privacy Policy may change from time to time. If we decide to change our privacy policy, we will post these changes to this privacy statement on auspiciousartsincubator.org and other places we deem appropriate. We reserve the right to modify this privacy statement at any time, so please review it frequently. Your continued use of the site after such changes have been posted indicates your consent and acceptance of such changes.
Effective Date
This Privacy Policy is effective and was last updated on May 31, 2018.